FAQ’S

WHERE ARE YOU BASED?

We are based in Gippsland, VIC and have 4 locations all over the region. There is also the option of us coming to you, 200km is our maximum travel. We can only facilitate  x 2 of these third party locations (meaning your own venue) per year. We are currently at capacity for 2020 with other locations. 

WHERE ARE YOUR VENUES?

We have 3-4 locations that we use for you to tie the knot. Each location  has a different style and feel whether it be by a lake, between the mountains, near a river and we are always on the hunt for new spots. We are able to hold the ceremony separate from where we set up camp too. Depending on what you would like and how many guests, we find the right venue for you. We will go over our locations with you via phone consult. 

WE WANT TO GET MARRIED ON THE TOP OF A MOUNTAIN, IS THAT POSSIBLE?

Yes! We can do that, there are plenty of spots around that offers the views you’re looking for. We might not be able to set-up camp there for the rest of the day, but you can have your ceremony in the wild. Even if it means hiking for 10mins.

WHEN DO YOU OFFER ELOPEMENTS?

We operate from October through to April, it is too risky to have an outside elopement planned throughout winter. We can however provide services for indoor events and event planning during the winter months. We do offer 2 x intimate winter elopements / weddings per year at our Mountain location, this offer is extended  for a maximum of 20 guests.  

To keep the quality of our services to you as high as possible we only accommodate for 2 weddings per month over the season (October – April). 

If you are looking to elope with just the 2 of you we can offer you a midweek date. Please get in touch for available dates. 

Just bare in mind we need a bit of notice to plan and create your amazing day, get the event permits if need be, and also for the celebrant to prepare the documents. Check our  2020 dates on our ONLINE QUOTE page. Dates are booking up very quickly. 

DO WE HAVE TO PAY THE VENDORS INDIVIDUALLY?

No, we are a one-stop shop. Everything is included in our package. And the contracts too. You don’t have to worry about anything, it’s easy! A deposit is required to secure Under the Moon, the venue and all the vendors involved and final  payment is due two weeks prior to the event date. 

DO WE HAVE TO USE ALL THE SERVICES IN YOUR PACKAGE?

No, we can tailor a package for your needs. We are happy to discuss anything with you. We highly recommend you get all of us, so the whole experience is complete, but that is totally up to you! You can also check all the options and prices by doing an ONLINE QUOTE

CAN WE MEET YOU AND YOUR TEAM?

Yes! Absolutely! We can meet together before any decision is taken. And if you decide to book with us, you’ll be able to contact and meet the team and tell them what you’d like. Or, if you prefer let  Ash & Chris do all the talking on your behalf, you will be in good hands. If you are too far away, we know technology a bit and we have Skype and FaceTime!

WE HAVE A CERTAIN STYLE WE WOULD LIKE TO HAVE, CAN WE HAVE A SAY?

Yes, you sure can. All the team are here to cater to your needs. You can have your say in the make-up or your hair, you can tell us what flowers/colours you’d like etc… Our team is extremely experienced and professional, so they will be able to discuss the best options for you. Or if you really don’t know, we can create a concept for you.

HOW MANY PEOPLE CAN ATTEND?

It depends on the location you choose, Our Mountain location has capacity for 80 guests total. It features 10 cabins that sleep up to 29 guests and a camping area adjacent to the lodge that you can fill with glamping tents or your own swags, tents, or caravans (4×4 only). Our Valley location is glamping/camping, caravans, swags only, this is also a maximum of 80 guests. Our River location has a 40 guest cap for overnight stay with only glamping and camping available.  If crowds aren’t your thing, you can keep it between just yourself and your partner. And yes, you can bring your fur baby too if you’d like!

WE ARE A SAME SEX COUPLE, CAN WE APPLY?

Is that even a question? YES!!! We welcome everyone.

WHAT IS YOUR CAMP LIKE? WHAT DO WE NEED TO BRING?

The camp has everything you’d need, and more. The same things you’d bring if you were going camping. We have food, water, insect repellent, first aid kit, beds, blankets, games… You would only need to bring a suitcase with your clothes, some good shoes, a tent or swag if applicable and anything you can’t live without. If you stay overnight, we’ll bring the coffee, you’ll be fine.

WE DON’T WANT TO GET MARRIED, BUT LOVE THIS IDEA. CAN WE USE YOUR SERVICES?

We aren’t just doing elopements, we can also provide for vowels renewals and private parties. Depending on what your event is, we will most likely be able accomodate for you.

TIPS IN CONTACTING US

Please be thorough and in depth with your enquiry when contacting. We get an influx of enquiries coming through each day. We will be focusing solely on the couple that contact us that are prompt in replying and stay in communication with us. If you are contacting regarding an elopement for two, please contact us directly as the quoting form doesn’t reflect the cost of this.

THE DON’TS WHEN CONTACTING US

Please do not direct message or email us just asking “what’s a price for a wedding?” because.. How long is a piece of string?  The more information you include in your enquiry the better, otherwise it’s a very, very difficult question. Each wedding is unique and custom to you, we do not send detailed quotes via email without having a good chat to you via a phone consult first, to better understand what you want included, your budget and go over our locations with you. We believe weddings are far to personal and intimate to be discussed at a distance only via email, instagram or facebook messenger. We always honour the first enquiry that comes through for a specific date, but if we do not hear from you within 48 hours we move onto the next enquiry and your enquiry will be archived.

ANY MORE QUESTIONS? CONTACT US!

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